Configure

Freshworks - Freshsales Suite - Pro

Number of Agents

Additional number of Marketing Contacts per month

Additional Services

Freshwork VIP Managed Services

RM2000.00 Monthly + RM13999.00 Setup Fee

Complete Setup Solution for your Freshdesk, Freshsales or Freshchat with Monthly VIP Management.

Kick-off meeting session - Exabytes specialist team will meet you to understand expectation, limitation and setup requirements in and out of scope.
16 configuration sessions - Our Freshwork experts will assist you to complete the whole configuration from scratch, along with demo.
Integration includes the latest guides and information available in the market.
Optional training for Admin and Agent
2 weeks of High Priority Attention (HPA) when handover to live - With direct access to Freshwork Specialists.
VIP Support - Dedicated Whatsapp Group with Account Manager and Freshwork Specialist
5 complimentary configuration requests per month managed by Exabytes
Quarterly Usage review and update

Freshwork Basic Managed Services

RM4999.00 One Time

Getting Started Guide for setting up your Freshdesk, Freshsales or Freshchat with ease.

Kick-off meeting session - Exabytes support will meet you to understand expectation, limitation and setup requirements in and out of scope.
4 guidance sessions - Our specialist team will guide you through the steps of configuring your Freshdesk, Freshsales or Freshchat services.
Ticket/Email Based Support - Respond within 24 hours during business hours.
Self Managed after configuration completed

Order Summary